FAQ

How to setup the plates?

If you have any questions about plate configuration and management, follow our guide by clicking here.

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Do I need a Google My Business local listing ?

Your establishment's listing is mandatory to receive Google reviews. If you don't have one yet, let our team know so we can help you create one.

Do my customers need a Google account to write a review ?

To submit a review, customers must have a Google account.

Most smartphone users have a Google account via YouTube, Gmail or Google Maps. In fact, 93% of smartphone owners have a Google account.

Are the plates compatible with all smartphones?

YES, 90% of smartphones in circulation have NFC technology, and 100% of smartphones in circulation can scan QR codes.

How does contactless technology work ?

Our plates use NFC technology (which stands for Near Field Communication), more commonly known as contactless technology. The same technology that lets you pay with your phone at a kiosk.

But don't worry, our chip only transmits a link to your contact. It collects no other information.

How long will it take to receive my order ?

Your order will be delivered within 7 days.

Can't find the answer to your question ?

Couldn't find answers to your questions? Contact us directly using our form.