Digifeel blog

Turning a negative Google review into an opportunity

How to Turn a Negative Review Into an Opportunity

Souleymane Enok

Key takeaways A negative review handled well can persuade future customers more than the complaint ever damages you. Around 78% of buyers say a considered reply to a negative review...

How to Turn a Negative Review Into an Opportunity

Souleymane Enok

Key takeaways A negative review handled well can persuade future customers more than the complaint ever damages you. Around 78% of buyers say a considered reply to a negative review...

LinkedIn NFC plate tapped by a professional

LinkedIn NFC Plate for Professionals

Souleymane Enok

Key takeaways A LinkedIn NFC plate opens your LinkedIn profile in one tap, so a new contact can connect or follow you on the spot. It removes the friction of...

LinkedIn NFC Plate for Professionals

Souleymane Enok

Key takeaways A LinkedIn NFC plate opens your LinkedIn profile in one tap, so a new contact can connect or follow you on the spot. It removes the friction of...

Answering customer questions on a Google listing

How to Answer Customer Questions on Your Google...

Souleymane Enok

Key takeaways Google discontinued the old Q&A section, so you can no longer post or seed your own questions and answers. It is being replaced by "Ask Maps," an AI...

How to Answer Customer Questions on Your Google...

Souleymane Enok

Key takeaways Google discontinued the old Q&A section, so you can no longer post or seed your own questions and answers. It is being replaced by "Ask Maps," an AI...

Google review plate at an optician's counter

Google Review Plate for Opticians

Souleymane Enok

Key takeaways A Google review plate for an optician is an NFC sign at the dispensing desk that opens your review page in one tap. Eyewear is a considered, trust-led...

Google Review Plate for Opticians

Souleymane Enok

Key takeaways A Google review plate for an optician is an NFC sign at the dispensing desk that opens your review page in one tap. Eyewear is a considered, trust-led...

Waterproof NFC review plate on an outdoor terrace

Waterproof NFC Plate for Outdoor Use and Terraces

Souleymane Enok

Key takeaways A waterproof NFC review plate is built to sit outdoors, on a terrace, patio or counter exposed to rain and sun. NFC works fine through rain and a...

Waterproof NFC Plate for Outdoor Use and Terraces

Souleymane Enok

Key takeaways A waterproof NFC review plate is built to sit outdoors, on a terrace, patio or counter exposed to rain and sun. NFC works fine through rain and a...

Replying to Google reviews on a laptop

Should You Reply to Every Google Review?

Souleymane Enok

Key takeaways Yes, reply to every review, positive, neutral and negative, because customers distrust businesses that cherry-pick which to answer. Around 89% of consumers expect owners to respond, yet only...

Should You Reply to Every Google Review?

Souleymane Enok

Key takeaways Yes, reply to every review, positive, neutral and negative, because customers distrust businesses that cherry-pick which to answer. Around 89% of consumers expect owners to respond, yet only...